Services

Acuvent’s event management software is easy to use so most customers prefer to manage the process and use the software themselves.  If you need a more than that we can:

• Look after some aspects of your event (creating a new event)
• Managing the entire process for you (we act as your 'Registration Desk')

Unlimited Phone and Email Support

You can call or email us whenever you need help (no fees).  Our Help Desk is available 24 hours per day, 7 days per week.  Read what our customers say about our attentive service.

Unlimited Online Training

You and any of your team can attend live training online whenever needed.  Acuvent is easy to use so you'll need about three-quarters of an hour to get to know the system to start managing your event.  If you prefer we can also visit your offices (a fee may apply).
 

Getting Set Up

You can set up Acuvent yourself or have us do it for you.  “Quick Start” is Acuvent’s initial set-up service where we work with you to setup the online event management software for your events.  We will set up:

• Branding and content for the online registration form, event website, and survey pages,
• Online event registration details so it will be intuitive to use and give you the information you need - simply and quickly,
• The Address Book and import your existing contacts for use in email campaigns,
• All emails including Invitation, Confirmations, Tax Invoice, Reminders, Post-event 'Thank you', Survey request, Reminders and so on as required,
• A test so you can check the process before start marketing and accepting registrations.

Whether you are looking for online event registration software or a complete event management system, ask us to demonstrate the solution to you - we'll even use one of your recent or upcoming events!