Services

Acuvent’s event management software is easy to use so we offer you the choice of:

• Managing the process yourself (most customers prefer this approach)
• Asking Acuvent to look after some aspects of your event (eg: an event set-up)
• Having Acuvent manage the entire process for you (we act as your 'Registration Desk')

You can decide how you want to manage the process for each event.

 

Getting Set Up

“Quick Start” is Acuvent’s initial set-up service where we work with you to setup the online event management software for your events.  We will set up:

• Branding and content for the online registration form, event website, and survey pages,
• Online event registration details so it will be intuitive to use and give you the information you need - simply and quickly,
• The Address Book and import your existing contacts for use in email campaigns,
• All emails including Invitation, Confirmations, Tax Invoice, Reminders, Post-event 'Thank you', Survey request, Reminders and so on as required,
• A test so you can check the process before start marketing and accepting registrations.

Unlimited Phone and Email Support

You can call or email us whenever you need help - and we do not charge fee for support.   The Help Desk is available Monday to Friday 9:00am – 5:00pm AEST and help after hours is offered via a 1800 number 24 hours per day, 5 days per week. 

 

Unlimited training

You will have access to unlimited live online training.  Acuvent is easy to use so we do not charge a fee for online training - you and any of your team can attend live training online whenever you need to.  If you prefer we can also visit your offices although a fee may apply.

 

Whether you are looking for online event registration software or a complete event management system, ask us to demonstrate the solution to you - we'll even use one of your recent or upcoming events!