Services

Acuvent’s event management software is easy to use so we offer you the choice of:

• Managing the process yourself (most customers prefer this approach)
• Asking Acuvent to look after some aspects of your event (eg: an event set-up)
• Having Acuvent manage the entire process for you (we act as your 'Registration Desk')

You can decide how you want to manage the process for each event.

 

Getting Set Up

You can set up Acuvent yourself or have us do it for you.  “Quick Start” is Acuvent’s initial set-up service where we work with you to setup the online event management software for your events.  We will set up:

• Branding and content for the online registration form, event website, and survey pages,
• Online event registration details so it will be intuitive to use and give you the information you need - simply and quickly,
• The Address Book and import your existing contacts for use in email campaigns,
• All emails including Invitation, Confirmations, Tax Invoice, Reminders, Post-event 'Thank you', Survey request, Reminders and so on as required,
• A test so you can check the process before start marketing and accepting registrations.

Unlimited Phone and Email Support - No Fees

You can call or email us whenever you need help (we do not charge fees for support).   The Help Desk (located in Australia) is available Monday to Friday 9:00am – 5:00pm AEST and help after hours is offered via a 1800 number 24 hours per day, 5 days per week. 

 

Unlimited Online Training - No Fees

You and any of your team can attend live training online whenever needed.  Acuvent is easy to use so you'll need about three-quarters of an hour to get to know the system to start managing your event.  If you prefer we can also visit your offices although a fee may apply. 

 

Whether you are looking for online event registration software or a complete event management system, ask us to demonstrate the solution to you - we'll even use one of your recent or upcoming events!