Credit Card Statement showing "Acuvent" or "Acuvent Balgowlah"?
Acuvent is event management software that processes credit card payments securely online. If your credit card statement itemises a charge to "Acuvent", "Acuvent Balgowlah" or "Acuvent Balgowlah Heights" the card was used to pay for a registration for one of our customer's events.
The event may be a training course, seminar, forum, luncheon, workshop, networking function, symposium, congress, gala event, conference or a sporting clinic. If you or anyone who uses the credit card recalls registering for an event then please contact the organiser directly for a receipt.
Contact Us
If you cannot locate the tax invoice/receipt then phone us (never email credit card details) on 1300 552 992 (+61 2 8014 8411) providing:
- Your name and email address
- The credit card number (security code and cardholder's name are not required)
- The date and value of the charge
We can then identify the registrant and email them a copy of the tax invoice/receipt.
Contact your Card Provider
Alternatively, you can contact your card provider. Note that they are likely to recommend you contact us and/or may charge you a fee to provide you a copy of the tax invoice.